New City Business Procedures

As of March 23, 2020

 

City Hall

  • Lobby will be closed due to the Governor’s “Stay at Home” mandate as of March 23, 2020 at 5 p.m.

  • Hours will be regular hours 9 am – 4 pm

  • All business will be conducted through the drive- thru (West C Street and Section St)

    • Cut Ins- Drivers License, Lease, and $205 Deposit required (Cash/Check/Money Order)

    • Cut Outs- Driver’s License (Pictured ID)

  • Utility Payments can be paid through:

    • Drive-Thru

    • Drop Box

    • U.S. Mail

    • Raynepayments.com (online)

  • Please expect delays, as we will have an influx of customers utilizing the drive thru.

  • Please call 337-334-3121 with any questions or concerns you may have.

 

Building Inspections/Permits

  • All business will be conducted through the drop box connected to the door.

  • No one can enter the permit office (2nd floor) besides authorized personnel.

  • Table and chair will be available to use for paperwork outside of the office.

  • All demolitions to be brought to the council meetings will be postponed until further notice.

  • All Planning and Zoning Meeting will be postponed until further notice

  • Please call 337-334-6656 if you have any questions or concerns regarding permits.

 

Water and Wastewater

  • Normal business hours will be observed.

  • Business will be conducted by way of phone.

  • Calls will be handled as normal, but the public is asked not to interact closely with employees for the safely of the employees and their families.

  • Calls will be screened to determine whether the work environment is safe, so our employees can be protected.

  • Please call 337-334-6631 with any questions or concerns about your water and sewer.

 

Electric Department

  • Normal business hours will be observed.

  • Business will be conducted by way of phone.

  • Calls will be handled as normal, but the public is asked not to interact closely with employees for the safely of the employees and their families.

  • Calls will be screened to determine whether the work environment is safe, so our employees can be protected.

  • Please call 337-334-6670 with any questions or concerns about your water and sewer.

 

Street / Public Works Department

  • Business will continue as usual.

  • No interactions with the public while working; keep safe distances.

  • Please call 337-334-6661 with any concerns you may have.

 

City Court

  • Lobby is closed to public

  • Night Drop box, online payments, and through U.S. Mail are available to pay fines

  • Office hours are Monday- Friday 8:30 a.m. to 4:00 p.m.

  • Please call 337-334-9677 if you have any questions.

 

Police Department

  • Only allowed in the Lobby of the Police Department.

  • Issues with health needs to be provided to dispatcher when making a call into the station.

  • Chief Stelly is the only person who can approve anyone to enter beyond lobby.

  • Public Safety laws by governor will be strictly enforced.

  • Stay at Home order will be strictly enforced.

  • The Stay at Home Order does not apply to the following businesses and individuals:

    • Stay Healthcare workers and caregivers

    • Mental health and Social Service workers

    • Pharmacy employees

    • Emergency Services workers

    • Workers supporting groceries, pharmacies and other retail sales of food and beverage products (including Walmart, Target, Rouse's, etc. and smaller grocery stores)

    • Restaurant carryout and quick-serve food operations and food delivery employees

    • Farm workers

    • Electricity and Utility Industry employees

    • Critical Manufacturing employees (medical supply chains, energy, transportation, food, chemicals)

    • Chemical Sector workers

    • Commercial Facilities workers

    • Petroleum, Natural and Propane Gas workers

    • Transportation and Logistics workers (airports, trucking companies)

    • Communications and Information Technology employees

    • Financial Services and Banking Industry employees

    • Defense Industrial Base employees

    • Nuclear plant workers

    • Water and Wastewater System employees

++ PLEASE BE AWARE AS THE RAYNE POLICE DEPT. STRICTLY ENFORCES THESE CLOSURES.

WE MUST ALL BE RESPONSIBLE CITIZENS TO PROTECT THE SAFETY OF OTHERS AND OURSELVES TO STOP THE SPREAD OF COVID-19 VIRUS TO BE ABLE TO RESUME OUR NORMAL WAY OF LIFE.

Recreation Department

  • All City Parks are closed to the Public as of 3/13/2020 Until Further Notice.

  • All Baseball Practice and the 2020 Scheduled Baseball Program is suspended until further Notice.

  • The walking track at Gossen Park may be utilized but safe social distance is required.

  • Kennedy Field walking track may be utilized but safe social distance is required.

  • MLK Basketball Courts are off limits for public safety until further notice.

  • Please call 337-334-6644

General Rules:

  • The general public is not allowed in any City buildings until further notice.

  • All scheduled Center Rentals have been suspended until further notice. (Call City Hall for details)

  • Business will be conducted via:

    • Phone

    • Fax

    • Email

    • Night Drop Box

    • U.S. Mail

    • Online

 

Please call 337-334-6631 After Hours**

FOR MORE INFORMATION: WWW.LMA.ORG

WWW.CDC.GOV

CLICK HERE FOR THE FULL PROCLAMATION

 

Excerpt from the website: “EPA is providing this important information about COVID-19 as it relates to drinking water and wastewater to provide clarity to the public. The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual. EPA has established regulations with treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water and wastewater. Coronavirus, which causes COVID-19, is a type of virus that is particularly susceptible to disinfection and standard treatment and disinfectant processes are expected to be effective. EPA is coordinating with our federal partners, including the Centers for Disease Control and Prevention (CDC), and will continue to provide technical assistance and support, as appropriate.”

 

 

 

Excerpt from the website: “Can the COVID-19 virus spread through drinking water? The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.”