New City Business Procedures

As of March 23, 2020

 

City Hall

  • Lobby will be closed due to the Governor’s “Stay at Home” mandate as of March 23, 2020 at 5 p.m.

  • Hours will be regular hours 9 am – 4 pm

  • All business will be conducted through the drive- thru (West C Street and Section St)

    • Cut Ins- Driver’s License, Lease, and $205 Deposit required (Cash/Check/Money Order)

    • Cut Outs- Driver’s License (Pictured ID)

  • Utility Payments can be paid through:

    • Drive-Thru

    • Drop Box

    • U.S. Mail

    • Raynepayments.com (online)

  • Please expect delays, as we will have an influx of customers utilizing the drive thru.

  • Please call 337-334-3121 with any questions or concerns you may have.

 

Building Inspections/Permits

  • All business will be conducted through the drop box connected to the door.

  • No one can enter the permit office (2nd floor) besides authorized personnel.

  • Table and chair will be available to use for paperwork outside of the office.

  • All demolitions to be brought to the council meetings will be postponed until further notice.

  • All Planning and Zoning Meeting will be postponed until further notice

  • Please call 337-334-6656 if you have any questions or concerns regarding permits.

 

Water/Wastewater 

  • Normal business hours will be observed.

  • Business will be conducted by way of phone.

  • Calls will be handled as normal, but the public is asked not to interact closely with employees for the safely of the employees and their families.

  • Calls will be screened to determine whether the work environment is safe, so our employees can be protected.

  • Please call 337-334-6631 with any questions or concerns about your water and sewer.

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Electric Department

  • Normal business hours will be observed.

  • Business will be conducted by way of phone.

  • Calls will be handled as normal, but the public is asked not to interact closely with employees for the safely of the employees and their families.

  • Calls will be screened to determine whether the work environment is safe, so our employees can be protected.

  • Please call 337-334-6670 with any questions or concerns about your utilities.

 

Street / Public Works Department

  • Business will continue as usual.

  • No interactions with the public while working; keep safe distances.

  • Please call 337-334-6661 with any concerns you may have.

 

City Court

  • Lobby is closed to public

  • Night Drop box, online payments, and through U.S. Mail are available to pay fines

  • Office hours are Monday- Friday 8:30 a.m. to 4:00 p.m.

  • Please call 337-334-9677 if you have any questions.

 

Police Department

  • Only allowed in the Lobby of the Police Department.

  • Issues with health needs to be provided to dispatcher when making a call into the station.

  • Chief Stelly is the only person who can approve anyone to enter beyond lobby.

  • Public Safety laws by governor will be strictly enforced.

  • Stay at Home order will be strictly enforced.

  • The Stay at Home Order does not apply to the following businesses and individuals:

    • State Healthcare workers and caregivers

    • Mental health and Social Service workers

    • Pharmacy employees

    • Emergency Services workers

    • Workers supporting groceries, pharmacies and other retail sales of food and beverage products (including Walmart, Target, Rouse's, etc. and smaller grocery stores)

    • Restaurant carryout and quick-serve food operations and food delivery employees

    • Farm workers

    • Electricity and Utility Industry employees

    • Critical Manufacturing employees (medical supply chains, energy, transportation, food, chemicals)

    • Chemical Sector workers

    • Commercial Facilities workers

    • Petroleum, Natural and Propane Gas workers

    • Transportation and Logistics workers (airports, trucking companies)

    • Communications and Information Technology employees

    • Financial Services and Banking Industry employees

    • Defense Industrial Base employees

    • Nuclear plant workers

    • Water and Wastewater System employees

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++ PLEASE BE AWARE AS THE RAYNE POLICE DEPT. STRICTLY ENFORCES THESE CLOSURES.

WE MUST ALL BE RESPONSIBLE CITIZENS TO PROTECT THE SAFETY OF OTHERS AND OURSELVES AS A MEANS TO STOP THE SPREAD OF COVID-19 VIRUS TO BE ABLE TO RESUME OUR NORMAL WAY OF LIFE.

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Recreation Department

  • All City Parks are closed to the Public as of 3/13/2020 Until Further Notice.

  • All Baseball Practice and the 2020 Scheduled Baseball Program is suspended until further Notice.

  • The walking track at Gossen Park may be utilized but safe social distance is required.

  • Kennedy Field walking track may be utilized but safe social distance is required.

  • MLK Basketball Courts are off limits for public safety until further notice.

  • Please call 337-334-6644

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General Rules:

  • The general public is not allowed in any City buildings until further notice.

  • All scheduled Center Rentals have been suspended until further notice. (Call City Hall for details)

  • Business will be conducted via:

    • Phone

    • Fax

    • Email

    • Night Drop Box

    • U.S. Mail

    • Online

 

Please call 337-334-6631 After Hours**

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